This Privacy Policy describes how AGICO Cement International Engineering Co., Ltd. (AGICO) (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website sparepartscast.com (the “Site”) or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal information you provide directly to us: Name, email address, phone number, billing/shipping address, payment information, and any other information you voluntarily submit (e.g., through forms, account registration, customer support).
- Automatically collected information: IP address, browser type, operating system, referring URLs, pages visited, time and date of visits, and other usage data (via cookies and similar tracking technologies).
- Information from third parties: If you log in via social media or use integrated services, we may receive your profile information (subject to your privacy settings on those platforms).
2. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and improve our Site and services.
- To process transactions and send order confirmations.
- To communicate with you (e.g., respond to inquiries, send technical notices, updates, and marketing communications where permitted).
- To personalise your experience and display relevant content.
- To detect, prevent, and address fraud, security, or technical issues.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your information in the following situations:
- Service providers: With third-party vendors who help us operate our Site, process payments, send emails, analyse data, or provide other services (they are contractually required to protect your information).
- Legal compliance: When required by law, subpoena, court order, or government request.
- Business transfers: In connection with a merger, acquisition, bankruptcy, or sale of assets (you will be notified via email or prominent notice on our Site).
- With your consent: For any other purpose disclosed when you provide the information.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Remember your preferences and login details.
- Analyse Site traffic and usage patterns.
- Serve targeted advertisements (where applicable).
You can manage cookie preferences through your browser settings. Disabling cookies may affect some Site features.
5. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal compliance).
6. Your Rights and Choices
Depending on your location (e.g., GDPR for EEA/UK, CCPA for California residents), you may have the following rights:
- Access: Request a copy of your personal information.
- Correction: Correct inaccurate or incomplete information.
- Deletion: Request deletion of your personal information (subject to legal exceptions).
- Opt-out of sale/sharing: (where applicable) Request that we not sell or share your information.
- Restrict or object: Limit how we process your data.
- Data portability: Receive your information in a structured, machine-readable format.
- Withdraw consent: Where processing is based on consent.
To exercise these rights, contact us at [Insert Privacy Contact Email]. We will respond within the timeframes required by applicable law.
7. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy policies.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our Site is not directed to children under [13/16] (as required by applicable law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will delete it promptly.
10. International Data Transfers
If you access our Site from outside [Your Country], your information may be transferred to, stored, and processed in [Your Country] or other countries where we or our service providers operate. By using our Site, you consent to such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the latest changes were made. Material changes will be notified via a prominent notice on our Site or by email. Your continued use after changes means you accept the revised Policy.
